Below are the step-by step to process the number porting:-
- We will process the application based on the mobile number (to be ported-in) provided.
- A ZYM SIM card will be assigned before successful port-in, this SIM card is usable and comes with a temporary number. The temporary number will be replaced by your number after the number porting service is completed.
- Please make sure the number to be port is signed under the same subscriber name as the existing operator.
- We will work with the existing mobile operator to process the porting request.
- Waiting for the number porting successful, then change existing telco SIM card to replace it with our ZYM SIM card to continue to use your number.